Mindy Kiracofe

Senior Product Manager-associate Director @Accuris

MD, US

Senior Product Manager - Associate DirectorAccuris (formerly S&P Global and IHS Markit)Apr 2021 – Present | Remote | Maryland, United StatesAs a Senior Product Manager, I lead cross-functional teams in driving product strategy and enhancing the customer experience. I leverage customer insights, market research, and collaboration with Sales, SMEs, and Customer Care to identify key opportunities and deliver innovative product solutions.• Spearheaded market research initiatives to identify customer needs, validate market opportunities, and shape the product roadmap for new features and enhancements.• Collaborated closely with Sales, SMEs, and Customer Care to understand customer challenges, translating them into actionable product requirements and improvements.• Drove the design, development, and release of new product features and enhancements by defining high-level requirements, managing product roadmaps, and ensuring alignment with business objectives.• Led go-to-market strategies for new product launches, including pricing, positioning, and messaging in partnership with Sales and Marketing teams.• Managed product roadmaps and prioritized key features, usability improvements, and new capabilities to meet customer demands and drive business outcomes.• Oversaw the creation and testing of User Stories in Azure DevOps, ensuring development milestones were met on schedule for Program Increments and Releases.• Utilized third-party survey software to gather and analyze customer feedback, providing insights that informed product direction and enhanced customer satisfaction.• Monitored competitor activities and developed strategies to protect account ownership, block competitor advances, and expand customer base.