Mindy Head
Global WFM Client Leader
- Role
- Global Wfm Client Leader at TeKnowledge
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
General Business & ManagementView LinkedIn profile
Experience
Global Wfm Client Leader
Dec 2022 — Present · Cincinnati, OH, US
Cincinnati, Ohio, United States
Skills
- Transition Management
- Operational Excellence
- Bpo
- Microsoft Office
- Sales
- Avaya
- Customer Satisfaction
- Training
- Contact Center Operations
- Coaching
- Contact Centers
- Avaya Technologies
- Customer Service
- Iex
- Operations Management
- Continuous Improvement
- Account Management
- Workforce Planning
- Team Management
- Vendor Management
- Call Centers
- Cross-Functional Team Leadership
- Business Process Outsourcing (Bpo)
- Workforce Management
- Microsoft Excel
- Management Consulting
- Capacity Planning
- Customer Experience
- Telecommunications
- Outsourcing
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