Mindy Dowling
Vice President, State Manager Program Management/Photo Licensing at UniqueSource Products and Services
- Role
- Vice President State Manager Photo Licensing at Uniquesource Products & Services
- Location
- Carlisle, PA, US
- LinkedIn followers
- 500 followers
About Mindy Dowling
Adaptive executive with 25+ years of turning strategy into measurable results by combining high EQ, data-driven insight, and hands-on execution. I partner with leaders and frontline teams to clarify direction, translate insight into action, remove obstacles, and deliver sustainable revenue, cost and operational gains. Equally effective at setting enterprise strategy and rolling up my sleeves to coach, build capability, and drive change in the field. My cross-functional experience across retail operations, analytics, P&L, facilities, asset protection and customer experience gives me a holistic view to optimize people, process and technology for rapid impact. Known for credibility through action, pragmatic decision-making, and developing high-performing teams that consistently outperform under pressure.
Experience
Vice President State Manager Photo Licensing
Uniquesource Products & Services
Dec 2021 — Present · Mechanicsburg, PA, US
Oversee program management of UniqueSource’s Pennsylvania Photo ID (PID) Program under contract with the Commonwealth of PennsylvaniaRelationship management Partnerships with third parties and maintains positive working relationships with PENNDOT, member agencies, state agencies, vendors, consultants, customers, and other key stakeholders.o Managing UniqueSource staff in Field Operations, Facilities Mgmt, Occupancy & Property Mgmt, and Call Center Operations)o Operations / Program Execution of the program’s credential issuance serviceso Facility management of approximately 100 Photo ID sites (Maint./Repairs)o Contract Negotiations o Property Lease review, renewal, and negotiationso Overseeing service-levels of over 600 subcontracted PID site workers and delivering customer service excellence.o Asset Management & Security (Access Control, Safes, Keys, alarms, guards)o Staffing & Recruitment o Training & Development, Program creation for photo technicians o Finance – Budgeting, Financial Proposals, Procurement initiatives, cost mgmt.
Education
University of Phoenix
Master of Business Administration - MBA, Business Administration and Management, General
University of Phoenix
Bachelor of Science Business Management with Retail Certification, Business Administration, Management Marketing and Operations
2016 — 2018
University of Phoenix
Associate's degree, Human Resources Management/Personnel Administration, General
2007 — 2008
Carlisle High School
Graduate - 1995
1995
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