Minda Solano
Client Relationship Specialist | Enhancing Customer Loyalty through Strategic Service Coordination and Upselling Expertise
- Role
- Assistant Service Manager at Garber Automotive Group
- Location
- Jacksonville, FL, US
- LinkedIn followers
- 500 followers
About Minda Solano
Entrepreneur & Financial Professional with a proven track record of helping others solve problems and reach their financial goals.
Experience
Assistant Service Manager
Nov 2022 — Present · Green Cove Springs, FL, US
My core day-to-day tasks in this role:• Welcoming and assessing customer service needs• Establishing client relationships• Expanding book of business• Providing detailed cost estimates• Organizing maintenance schedules• Initiating follow-up communications• Conveying maintenance advice• Managing financial transactionsA section of my key accomplishments in this capacity entails:• Ensured efficient and timely completion of tasks in coordination with service technicians.• Responded promptly to incoming calls and arranged for maintenance appointments.• Liaised with manufacturers to seamlessly address any dealership or customer concerns.• Recommend and promote additional services or products strategically when beneficial.
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