Minali Sukhija

WORK HISTORY

EDUCATION

ABOUT MINALI SUKHIJA

Results-driven Senior Account Manager with nearly 5 years of experience specializing in enterprise account management, customer success, and revenue expansion within the B2B technology sector. I excel at transforming client relationships into strategic, long-term partnerships that deliver mutual growth.My expertise lies in managing complex portfolios across global markets (India & UK), where I have a proven track record of leveraging data-driven insights to retain top-tier clients, reduce churn, and identify significant upsell opportunities.My core strengths include:Enterprise Account Management: Managing high-value portfolios, including Fortune 500 clients, consistently exceeding revenue targets through strategic planning and value-based selling.Revenue Growth: Achieved 70% account revenue growth through tailored upselling initiatives and successfully revived dormant accounts, recovering significant revenue.Customer Success Strategy: Implementing robust onboarding and success frameworks that improve retention, demonstrate clear ROI, and secure multi-year contract renewals.Cross-Functional Leadership: Leading and collaborating with delivery, product, and marketing teams to ensure seamless customer experiences and align solutions with evolving business objectives.I am passionate about leveraging technology to solve business challenges and am skilled in using HubSpot, Salesforce, and PowerBI to track performance and inform strategy.Open to connecting and exploring new opportunities in enterprise account management and customer success.