Mina Nosseir
IT Analyst @Philip Morris International
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WORK HISTORY
IT Analyst @Philip Morris International
Wilson, NC, US
Understand the business requirements; perform analysis and translation of business requirements to technical specifications; provide solutions design, build, and deploy IT solutions and services; provide maintenance and support.Act as IT service and solution facilitator for IT factory-based systems (Manufacturing, Quality, Warehouse Management, Open+)Actively participate in the implementation of new systems and digital initiatives in the Manufacturing and Supply Chain areas.Collect business requirements for changes in processes and technical areas.Formalize scope and deliverables for technical processes and changes.Execute the deployment and localization of the global IT system solutions.Execute Digital Pillar activities Align with Operations zero loss journey, and boot performance by digital capabilities.Provide maintenance and support for local and global IT system solutions. Perform troubleshooting and solving issuesAdhere to relevant policies, procedures, and standards to achieve quality and compliance of solutions and services. Collaborate with equipment vendors and internal stakeholders to qualify laboratory instruments and systems in accordance with GxP guidelines.Prepare, review, and maintain Installation Qualification (IQ), Operational Qualification (OQ), and Performance Qualification (PQ) documentation for IT systems.Track and document configuration changes to lab equipment and associated software to ensure traceability and compliance.Coordinate and execute IT resiliency and disaster recovery procedures specific to IT systems, ensuring business continuity and data integrity.Support periodic validation and requalification of Lab IT systems to maintain compliance with GxP and regulatory standards.Act as primary IT liaison for lab-based systems, ensuring integration with global IT platforms while meeting local compliance and operational needsMonitor and respond to lab IT incidents, ensuring timely resolution and proper escalation where required
EDUCATION
Cairo Academy Institute
Bachelor’s Degree, Management & information system
ABOUT MINA NOSSEIR
I am highly analytical and target-oriented professional with hands-on experience in managing projects from conception to completion. Expert in providing effective leadership and guidance to cross-functional teams to improve project outcomes and deliverables while developing and implementing strategic project management plans. Skilled in planning and conducting strategic operational analysis to identify and resolve potential issues, improve operational performance with proven track record of delivering excellence and value to the client. Proficient in collaborating with corporate stakeholders with a focus of providing worthy guidelines, delivering effective solutions, and resolving technical issues to ensure healthy working environment as well as strengthen procedures.
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