Mimi Adam
Vice President of Operations and Marketing @Friends And Family Flooring
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WORK HISTORY
Vice President of Operations and Marketing @Friends And Family Flooring
Silver Spring, MD, US
We keep growing, growing and growing! I love what I do which translates into a fantastic floors for your property! Making our customers\' homes and commercial properties beautiful to either put on the market to sell or to relax in for the next 20 years is what our team is dedicated to. Working for Friends and Family Flooring has given me the opportunity to work hard on simplifying and streamlining our business operations with full cycle accounting, customer service, project management, implementing a new ERP B2B computer operating system, purchasing and so much more. Plus, focusing on digital marketing which has enabled us to grow from a $1million company to an almost $4 million company thus far. The sky is the limit for our small company! We have been providing solutions to commercial and residential properties, designers, realtors, property management, contractors, and builders for almost 20 years.
EDUCATION
Salisbury University
BA, Communications and Marketing
ABOUT MIMI ADAM
When you love what you do for a company, you are always successful at what you do! I am a strong multi-tasker who has been blessed with the opportunity to work for many growing domestic and international companies throughout the years. The challenge of growing and managing the operations and marketing of a company keeps me on my toes. I am never bored working in just one skill area of a business. It is great seeing how the entire picture fits together from marketing to sales to supply chain to accounting. One of my biggest accomplishments is taking a small $1 million company and helping successfully grow it to an almost $4 million company with only 5 employees and 4 installation crews. I did this through creating and managing various digital marketing campaigns to brand our company name in the MD/DC/NOVA metro areas; plus, streamlining operations by implementing an ERP B2B software system that expedited the sales process from supply chain management to accounting all in one software. My new digital and social media marketing campaigns not only targeted our audience of commercial; builder, realtor, interior design; and residential customers but produced profitable long-lasting customer relationships. When you understand your customer base, you provide the right solution to all their problems. With these new growing pains, finding dedicated employees to work for us was not easy. By implementing our new ERP- B2B software operating system we can reduce the workload of 5 employees to 2 employees. The ERP B2B software allowed us to “real time” see what our vendors have in stock, download current pricing for estimates and create vendor purchase orders as well as create customer invoices which overall improved our productivity and profitability for the company.
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