Mimi Tadesse

Salesforce Product Manager @Spotify

New York, NY, US

Strategize Salesforce Sales Console product backlog on the Jedi Financial Engineering product squad and build a roadmap for its continued evolution Co-own design solutions for Ad Sales Tech Salesforce OKRs, CloudSense Sales Order OMS process improvement, Opportunity Sales Process automation, Tableau CRM, Salesforce Case Improvement data and reduction in resolution time Groom and design features with tools such as Jira, Asana, Mural, Figma on a weekly basis to prepare for development Manage governance of new Salesforce incidents, enhancements, discussion topics, or support cases with Scrum Masters and Biz Ops Partner with development team for weekly sprint planning, refinement, daily scrum, retrospective, product testing, and product demos Assist in the testing, roll-out, training and support of new products and capabilities Draw insights and inspiration from user research, trends in the market, and direct feedback from advertisers and sales teams to define new strategies Coordinate with stakeholders to understand business requirements and translate those into actionable tasks as Jira stories for engineering Help define the metrics and KPIs in addition to measuring how these improve over time Work across the organization and collaborate on the company’s short- and long-term goals