Mimi Lane

Process Management Consultant @Nationwide

Miami-Fort Lauderdale, FL, US
MOBILE NUMBERS
+14•••••••75

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WORK HISTORY

May 2025 — Present

Process Management Consultant @Nationwide

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Technical Writer at E-Risk Services

EDUCATION

1995 — 1997

Union University

BA, Spanish

1983 — 1987

St. Andrew's Episcopal School

Diploma

1989 — 1992

Delta State University

BS, Elementary Education

SKILLS

Training DeliveryProject ManagementMs ProjectRobohelpIndesignIntegrationTechnical DocumentationSdlcProcess ManagementDreamweaverO365Microsoft OfficeVisioTraining & DevelopmentProcess ImprovementAdobe AcrobatBusiness ProcessAdobe Creative SuiteWebexTeachingQuality AssuranceRequirements GatheringSharepointTraining FacilitationManagementTrainingBusiness Process ImprovementMicrosoft ExcelBusiness AnalysisTeam LeadershipE-LearningAdult EducationLanguage TeachingPublic SpeakingKnowledge ManagementCaptivateCurriculum DevelopmentFace-to-Face TrainingMicrosoft WordContinuous Process Improvement

ABOUT MIMI LANE

Creative, flexible, detail-oriented professional with over 15 years experience spanning across key disciplines including project management, business analysis, quality assurance, technical writing, training and curriculum development. Focused on meeting organizational targets and deadlines. Passionate about process improvement analysis to identify and recommend efficiencies to improve operations and achieve organizational goals. Specialties: Proficient in Captivate, Adobe Creative Cloud (including Photoshop, Audition, InDesign), Microsoft Office products, Microsoft O365, Microsoft SharePoint Services, Adobe Acrobat Professional, Confluence, Jira. Highly skilled in creating online learning experiences, training materials, process documentation, software documentation, product and process implementation.

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