Mike Meeks

About Mike Meeks

Spoiler alert: There is nothing listed in my profile that I did on my own; each and every success was rooted in the collaboration, support, and expertise of outstanding teams. From the beginning of my career, starting as a call center agent working the overnight shift, I have had the opportunity to work with amazingly talented people, and I hope to continue that trend. I am a holistic executive with nearly two decades of experience providing operational and technical leadership to small and large teams spanning successful product innovation, client management, contract negotiation, and M&A initiatives. I endeavor to champion innovative technology solutions to solve complex business problems, and I am known for my ability to analyze business needs and collaborate with stakeholders to achieve the buy-in necessary to make institutional change, improve processes, and innovate. Passionate about human capital development and mentoring budding executives, I am active within the community, serving on the Board of Directors of the Noel Compass Scholars, an organization which provides internship and scholarship opportunities for minority students in high school.SELECTED ACHIEVEMENTS• Negotiated landmark agreements with leaders in the automotive, wireless, travel, and insurance industries.• Led efforts, in collaboration with the CEO, to sell Noel Group to Berkshire Hathaway Specialty Insurance.• Launched startup professional liability insurance platform, quickly expanding operations to become the 2nd largest provider in the market while maintaining profits well in excess of industry standards.• Managed geographically diverse contact centers providing premier customer service for more than 60% of US automotive brands.

Experience

1. COO

   Battleface

   Nov 2020 — Present · Stevens Point, WI, US

   battleface, a rapidly growing tech MGA (and coverholder @Lloyds of London) with specialty B2B, B2B2C & B2C travel insurance products and services. Working with retail and wholesale customers. Using API, we distribute through affiliates, specialty brokers, travel advisors, agencies and tour operators, cross-selling and custom building products for individuals, groups, associations and international organizations.Where ordinary insurance stops, battleface keeps going: through conflict zones and lawless areas; into the surf and beneath the waves, across isolated deserts, up the sides of mountains and more.

Skills

• Account Management
• Mergers & Acquisitions
• Customer Service
• Project Management
• Strategic Planning
• Risk Management
• Team Leadership
• Relationship Management
• Outsourcing
• Management
• Vendor Management
• Process Improvement
• Business Analysis
• Mergers
• Start-Ups
• Business Process Improvement
• Executive Management
• Operations Management
• New Business Development
• Call Centers
• Business Development
• Mergers
• Insurance
• Cross-Functional Team Leadership
• Strategy
• Leadership