Milton Woodard

About Milton Woodard

Progressive leader with over 26-years of experience in the insurance industry. Proven ability to create and articulate a clear and compelling vision. Encourages creativity and innovation while effectively executing organizational change. Skillful at identifying, recruiting and customer relations management and Claims management.Respected leader with the unique ability to inspire, influence and motivate others to execute and achieve personal and professional goals. Solid track record for impacting operational effectiveness and efficiencies through collaborative partnerships. Exceptional interpersonal skills and innate ability to foster an environment that respects individual differences, diversity and inclusion.

Experience

1. Claims Team Manager

   State Farm

   Sep 2022 — Present · Atlanta, GA, US

   Responsible for first-line management of assigned Auto Claim personnel, which includes hiring, training, coaching, performance management and salary activities. Leads team toward desired department and company goals. Responsible for the review and control of the operation\'s claim activities including investigations, claim payments, and adjustment expense payments. Serves as a technical resource in the areas of claims settlement procedures, company claim policies and procedures, insurance contracts and endorsements, automotive repair methods and parts, medical and anatomical terminology, types of personal injury and their prognosis, applicable federal/state laws, and legal requirements. Responsible for coordinating, communicating, and implementing new Company programs, policies, practices, and procedures. Ensures compliance with company procedures, applicable federal/state laws, and legal requirements. Promotes development of employees.

Education

• State University @ Old Westbury

  BS, Business Management

  1985 — 1990

• Indiana Wesleyan University

  Master of Business Administration (M.B.A.), Business Administration and Management, General

  2013 — 2015

Skills

• Interviews
• Health Insurance
• Fixed Annuities
• Casualty
• Commercial Lines
• Term Life Insurance
• Claims Handling
• Recruiting
• Analysis
• Liability
• Financial Risk
• Disability Insurance
• Commercial Insurance
• Series 6
• Insurance
• Leadership
• Customer Retention
• Business Analysis
• Customer Service
• Claims Resolution
• Vendor Management
• Life Insurance
• Claims Management
• Team Building
• Property Damage
• Legal Liability
• Call Centers
• Casualty Insurance
• Risk Management
• Process Improvement
• Executive Management
• Property & Casualty Insurance
• Employee Benefits
• Umbrella Insurance
• Relationship Management
• Claim
• Litigation Management
• Human Resources
• Homeowners
• Workers Compensation