Milto C.
Operations Lead @Quantifi Lending Inc
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WORK HISTORY
Operations Lead @Quantifi Lending Inc
Calgary, AB, CA
EDUCATION
Mackenzie Presbyterian University
Bachelor's degree
ILAC International College
Diploma
Southern Alberta Institute of Technology (SAIT)
Applied Product Management
SKILLS
ABOUT MILTO C.
I’m an experienced operations professional with a strong background in process improvement and implementation. My passion lies in streamlining workflows, driving impactful cost reductions, and implementing efficient solutions to help business achieve its KPI. Throughout my career, I’ve helped businesses achieve their goals by developing optimized processes and enhancing productivity. Some of my key achievements include-> Implementing a new payment provider, leading to a 40% reduction in operational costs -> Revamping a self-service payment portal, increasing usability from 17% to 29%, and significantly reducing team workload -> Automating workflows and identifying process improvements that cut team workloads by 31% With a focus on team leadership, I foster open communication, inspire teams to reach their full potential, and build strong cross-departmental relationships, ensuring seamless collaboration and high-performance outcomes across the organization.
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