Miłosz Zarzycki
Product Lead @Wolt
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WORK HISTORY
Product Lead @Wolt
Berlin, DE
Manage the end-to-end chat experience for 5M+ monthly chats across iOS, Android, and Web- Led the end-to-end creation and migration of an in-house platform to replace a 3rd-party vendor for all chat and email traffic- Leveraged LLMs to replace legacy translation services and built agent automation tools that improved handling time by 15%- Directly manage 2 product teams; mentored PMs and was part of recruitment for 20+ PMs- DRI for global domain initiatives and high-stakes business pilots.
EDUCATION
University of Wroclaw
Master's degree, Philosophy
Universidad de Salamanca
Erasmus Programme, Comunicación Audiovisual
SKILLS
ABOUT MIŁOSZ ZARZYCKI
Product @ Wolt | DoorDash
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