Milos Gak

About Milos Gak

Strategic leader with proven track record of driving complex multi-stakeholder transformations impacting operations & product functions, encompassing both client facing & internal business operations. Expertise in collaborating cross-functionally with multicultural teams in hybrid, in-person, & remote settings, inclusive of coordination with Sales/Growth, Client Delivery, Product, Operations, Finance, HR, Customer Success, Engineering / Technology, Data, & Business Intelligence teams. Skilled at navigating ambiguity to build new departments & launch international offices from the ground up with P&L ownership. Adept at change management with intimate knowledge of the craftsmanship necessary to bridge the gaps between strategic planning, business case development, proof of concept, implementation, agile iteration, & scaling. Successfully designed & sold novel service offerings with oversight of go-to-market (GTM) strategy & execution, as well as new client contract negotiations & onboarding. Proficient in developing data driven, measurable objectives & key results (OKR) & key performance indicators (KPI) to foster high performance cultures & align teams with long-term strategic goals.

Experience

1. Director of Research Operations

   Pxn

   Dec 2025 — Present

Education

• Colgate University

  Bachelor’s Degree, Psychology

  2012 — 2016

Skills

• Microsoft Word
• Research
• Public Speaking
• Powerpoint
• Microsoft Excel
• Social Media
• Microsoft Office
• Teamwork
• Leadership
• Customer Service