Milo Crisostomo
Sr Director, Engineering @DIRECTV
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WORK HISTORY
Sr Director, Engineering @DIRECTV
El Segundo, CA, US
DIRECTV’s PCX Team is an Engineering Team within the Business Side of the company. The team enforces quality measures of all Hardware/Software that is experienced first-hand by our customers. Technical enhancements & features are scrutinized through the lens of Contacts/Dispatches/NPS. This is manifested under four separate facets:• Design/Build all Automated Qualification Equipment for both Refurbished and New Consumer Products• Alpha Testing of all Software/Firmware on Satellite Products prior to Consumer Release• Analysis of Call Data against Product Lines to implement a better Customer Experience• Provide a Persistent Watchful-Eye for both Consumer and System Outages for quick resolution
EDUCATION
Harvey Mudd College
BS, Engineering
SKILLS
ABOUT MILO CRISOSTOMO
Experienced Director Enterprise Solutions with a demonstrated history of working in the…
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