Milli Arora
Online tutorials/ Freelancer
- Role
- Application Support Specialist at Remi Sales & Engineering Ltd
- Location
- Lucknow, UP, IN
- LinkedIn followers
- 500 followers
Experience
Application Support Specialist
Sep 2010 — Present · New Delhi, IN
Roles & responsibilities-Follow up with prospective customer and organize demonstration /presentation and maintain interest among the customer and prospects.Dealing in all technical aspect of product as well as economical aspect.Suggest the specific product according to the technical specs in the tender.Handling the customer complaints and inside sales.Identifying prospective clients through extensive study of market trends and market researchTo study about strength, weakness, opportunity, threats (SWOT) of the product and making strategy to overcome with weakness and threatsConducting competitor profiling on regular basis. Enhancing customer relationship management in order to further develop business from existing customersPreparation & Designing of Product Catalog & Price list, Plan, design Product promotional Brochures & flyers.Planning, organizing and implementing innovative promotional activities viz. Stalls in various conferences to improve the product awareness.Participating in the advertisement strategies.
Education
PTU
PG Diploma
WIPO, GENEVA
Certification programe in Intellectual Property
Hemwati Nandan Bahuguna Garhwal University
M.Sc
2004 — 2006
HNB Garhwal University
M
Skills
- Market Research
- Product Development
- Marketing Strategy
- Customer Relations
- Event Management
- Applications Support
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