Jonathan Jiro Miller

Talent Operations Specialist @RSM

Drive business growth while protecting the firm and clients from risk by managing annual background checks for new hires and client engagements, ensuring compliance with regulations, internal policies, and Fortune 500 client-specific requirements. Prevented or postponed 20+ hires due to incomplete or falsified credentials.Led root cause analysis of compliance process bottlenecks and presented analysis to leadership. Improved background check throughput by 97% through automation and policy revision to ensure alignment with job descriptions.Drive performance of client-facing business lines by facilitating large-scale, seasonal, in-person training programs (SYCAR: Starting Your Career at RSM) for annual campus hires (US & Canada). Collaborate with vendors, recruiters, hiring managers, IT, and onsite teams to deliver seamless training experiences from air travel to specialized learning sessions. Enable real-time insights, optimize HRIS/ATS workflows, and ensure audit readiness by integrating HRIS (Workday HCM), vendor, and survey data to build reports and trackers. Reduced manual update time by 50% during team assignments for annual campus hires.Improve efficiency, accountability, and clarity by collaboratively designing and launching the department\'s inaugural RACI framework for cross-functional recruitment processes.Provide surge support for other Talent Operations teams as needed (e.g. coordinating hiring manager interviews during high-volume periods).