Tyjuan Turner
Transportation, Logistics Management
- Role
- Operations Supervisor at Charlotte Area Transit System
- Location
- Greensboro, NC, US
- LinkedIn followers
- 500 followers
About Tyjuan Turner
Commercial Truck Driver (CDL) CLASS A License Commercial Bus Operator (CDL)…
Experience
Operations Supervisor
May 2023 — Present · Charlotte, NC, US
Facilitate equipment replacement due to mechanical issues Respond to radio checks to ensure equipment is in working condition Prepare incident report, contact Superintendent, prepare and send out emergency alert notification Assist customers with service questions, locating lost items, and service issue. Communicate effectively with various departments and stakeholders. Prepare and transmit detours to buses, public website, customer service, all bus Operations department Respond immediately to calls for incidents, dispatch emergency services, dispatch street operations, document incidents reported by station managers, operators and dispatch Respond immediately to calls for accidents, dispatch emergency services, dispatch street operations, report service delay to Station manager, update late service delays for public website, station manager, and dispatch Document road conditions through different weather conditions prepare necessary detours to minimize service delays, update service delays alerts Constant monitoring of schedule adherence, adjusts service levels and headways as dictated by operating conditions View security cameras to ensure safety of operations Review and track real-time bus service performance in accordance with schedule timetables Dispatch requested assistance, Emergency Services, Street Supervisor Compile data from Spear 4i report, view, research and update report discrepancies Assist with contacting operators via radio for manpower Coordinate shuttle bus service for Rail Communications due to unforeseen incidents or track repairs
Education
North Carolina Agricultural and Technical State University
Bachelor's degree History Professional
1999 — 2004
North Carolina A&T State University
History Education
1999 — 2004
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