Daniel Millbank
Award-Winning CIO/CTO | Digital Transformation & Value Creation | PE-Backed Growth & Turnarounds
- Role
- Chief Technology Officer at Xpress Global Systems (XGS)
- Location
- Chattanooga, TN, US
- LinkedIn followers
- 500 followers
About Daniel Millbank
I lead technology as a P&L instrument focused on margin, scale, and risk control, moving operations beyond reactive ticket management to relentless root-cause elimination and systemic business improvement.In PE-backed, and high-growth environments, the job isn’t “keep the lights on.” It\'s to transform the business through technology, protecting operations while expanding EBITDA, accelerating integration, ultimately building a foundation for scale or making the business diligence-ready.What I\'m doing now (CTO, Xpress Global Systems):Buy-and-Build: Developer and standardized the operating platform (TMS, WMS, billing, EDI, identity, customer portal, analytics) and executed tech integration for 3 acquisitions, supporting growth ($114M → $225M, 2x headcount) with platform continuity and lower integration risk.Revenue Capture: Built AI audit controls that recovered +$100K in 60 days (pilot) and are projected to drive $2M annual profit at scale by stopping revenue leakage.Cost Structure: Restructured delivery and labor models to cut fixed IT costs by 25.8%, turning overhead into operating leverage.How I operate:Business first. Eliminate unnecessary complexity. Standardize patterns. Kill redundancy. Buy vs. build with discipline. Reduce noise and interruptions. Design for high availability and fast recovery. Measure what matters and improve it.Foundation: Before logistics, I spent 18 years building an enterprise-grade technology organization from scratch, most notably pioneering a first-of-its-kind U.S. 1:1 laptop + tablet deployment driven by security, lifecycle management, and operational rigor, then successfully brought that same standard for planning, execution and stakeholder management into PE-backed execution.Core competencies: EBITDA Impact • M&A Integration • Turnarounds • AI Leverage • Exit ReadinessRecent recognition: Back-to-back Global CIO Award Winner (2023 & 2024) • 2025 Innovator of the Year (AI Leadership) If you’re running a buy-and-build, dealing with margin leakage, legacy drag, or heading into diligence, message me. I’m always up for a straight conversation about what breaks — and how to fix it fast.
Experience
Chief Technology Officer
May 2025 — Present
Skills
- Cisco Technologies
- Leadership
- Lan-Wan
- Microsoft Office
- Routers
- Program Management
- Wireless
- Public Speaking
- Educational Leadership
- Html
- Cisco Nexus
- Networking
- Microsoft Exchange
- Wan
- Server Administration
- Nonprofits
- Project Management
- Cisco Call Manager
- Photoshop
- Html + Css
- Educational Technology
- Routing Protocols
- Project Planning
- Leadership Development
- Cms
- Mobile Device Management
- Technical Training
- Staff Development
- Active Directory
- Ccna
- Cisco Ios
- Department Budgeting
- Lan Switching
- Customer Service
- Nonprofit Organizations
- Nonprofit Management
- Management
- Disaster Recovery
- Network Security
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