Milind Patel
Director of Software Engineering | Reliability, AI & Platform Modernization | FinTech Leader | 7x US Patent Holder
- Role
- Director, Software Engineering at Capital One
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Milind Patel
I am a Technology Leader specializing in building self-healing, cloud-native ecosystems for high-growth FinTech enterprises. I currently lead an organization of global engineers building Reliability, Automation, and Incident Management platforms.My core philosophy is that Reliability should be a feature, not an afterthought while building applications.My experience lies in:Strategic Innovation: I bridge the gap between Product vision and Engineering execution. I architected a unified Reliability Ecosystem on AWS that reduced critical incidents by ~90% and established a sub-15 minute RTO via automated failover.AI & Modernization: I recently spearheaded the integration of LLMs (GenAI) into our incident management lifecycle to automate problem summarization and reduce cognitive load on engineering teams.Patent-Driven Engineering: I am a hands-on technologist with 7 US Patents in operation automation, reliability and resilience (including \"Runbooks-as-a-Service\").People Culture First: I strive to lead with humility and curiosity. I was honored with the \"Best People Leader\" award (2023) for building a high-performing culture rooted in psychological safety.Core Competencies: Director-Level Strategy | Site Reliability Engineering (SRE)| Generative AI & LangChain | AWS Architecture | FinTech & Compliance | Large Scale Distributed SystemsOpen to connecting with fellow leaders in the Resilience and AI space.
Experience
Director, Software Engineering
Feb 2023 — Present · Plano, TX, US
Education
Fertilizer Nagar School, Vadodara
High School, Science & Mathematics
2000 — 2002
Gujarat University
Bachelor of Engineering - BE, Computer Engineering
Skills
- Mysql
- Information Graphics
- Sql Db2
- Java
- Javascript
- Unix
- Xml
- Sql
- Asp.net
- Agile Methodologies
- Jcl
- Html5
- Problem Management
- Hadoop
- Ibm Mainframe
- Sdlc
- Apache Pig
- Software Development
- Web Services
- Requirements Analysis
- Hbase
- Cobol
- Project Leadership
- Crisis Management
- Big Data
- Amazon Web Services (Aws)
- Software Project Management
- Docker
- Mongodb
- Incident Management
- Html
- Css3
- Jenkins
- Json
- Css
- Hive
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