Milind Goshalia
Customer Relationship & Sales Manager
- Role
- Customer Relationship Manager at Shreans Daga Foundation
- Location
- Thane, MH, IN
- LinkedIn followers
- 500 followers
About Milind Goshalia
Results-driven Customer Relationship Manager and Business Development Executive with over…
Experience
Customer Relationship Manager
Oct 2021 — Present · Mumbai, IN
Handling of Social Media profile of the company mainly in the area of posting and promoting the services on platforms like WhatsApp, Instagram, Facebook, LinkedIn, YouTube, via modes like messages, SMS and Emails. • Posting and communicating on WhatsApp daily as per schedule and requirements after analysis of post copies. • Emailer Distribution and Management through portals like Juvlon, Mailchimp, etc. • SMS Integration via Bitly link and distribution through Bulk SMS Providers. • Managing engagement and responses on all social media platforms. • Client Servicing, taking briefs and interactions and converting approximately 1500+ people to potential business opportunities. • Updating Database Spreadsheets with new registrations as regards online & offline events to bridge gap between team for further communication. • Resolving queries and solving grievances of people regarding registration, refunds, events and health related issues.
Skills
- Management
- Business Strategy
- Microsoft Excel
- Training
- Sales
- Strategic Planning
- Team Management
- Business Development
- Employee Engagement
- Human Resources
- Vendor Management
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