Milind Bisht
ML Services Analyst II @ Sprinklr | Voice AI, Agentic AI
- Role
- Ml Services Analyst Ii at Sprinklr
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Milind Bisht
I am currently working as a ML Services Analyst II at Sprinklr. My job requires me to build, test, and maintain Voice AI models. I have worked on and delivered 10+ projects using my analytical and operational skills. Adding to my list of responsibilities, I am indulged in project and resource management.I am looking to build my ground up for an all-around experience. Some of my acquired skills are Product Management, Data Analytics, Tableau, Advanced Excel, SQL, and Google Suite.
Experience
Ml Services Analyst Ii
Nov 2023 — Present · Gurugram, IN
Led a team of 10+ data annotators and QAs, enhancing voice bot model accuracy from 60% to 85%.2. Managed the end-to-end development process of voice bots, from data collection to product delivery.3. Created PRDs and ASR Requirement Documents for 5+ projects and comprehensive guidelines for process consistency.4. Collaborated with product managers and data scientists to train AI/ML models, achieving < 80% accuracy on assignments.5. Interviewed and trained 4 new associates, ensuring team proficiency and project success.6. Tracked KPIs to measure the success and impact of ML Service products.
Education
Manav Rachna University
Bachelor of Technology - BTech, Computer Science
2017 — 2021
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