Miles Loretta
CSPO, SAFe Certified Product Owner, IT Professional, Technical Support, GIS Specialist, Audio/Visual Expert, Musician
- Role
- Product Owner at Physicians Mutual
- Location
- Omaha, NE, US
- LinkedIn followers
- 500 followers
About Miles Loretta
Miles L••••••••@gmail.comCustomer Support Expert-IT Specialist-Customer Support-Customer Service-Computer Repair ExpertProduct Owner-Project Management-Agile Product OwnerAudio/Visual Expert-Media Producer-Music Producer-Musician
Experience
Product Owner
Jan 2022 — Present · Omaha, NE, US
PI Planning on a quarterly cadence with 4, 3 week sprints per quarter. Writing and managing user stories and defects using Broadcom’s Rally application. Scaled Agile Framework Methodology. Delivering business requirements through direct and indirect stakeholder interactions. Tracking dependencies across projects and teams. Scrum Team of 9. Daily Scrum meetings to review and refine stories and the backlog. Track the velocity/capacity and team progress throughout sprints, iterations and quarters. Weekly, daily, iteration and quarterly status reporting.
Education
Miami University
Bachelor of Arts, Geography
1989 — 1993
Skills
- Arcgis Server
- Microsoft Excel
- Databases
- Geomatics
- Active Directory
- Problem Solving
- Os X
- Bmc Remedy Ticketing System
- Digital Mapping
- Customer Support
- Technical Support
- Spatial Databases
- Cartography
- Arccatalog
- Leadership
- Computer Hardware
- Training
- Customer Satisfaction
- Arcmap
- Esri
- Networking
- Geoprocessing
- Customer Experience
- Arcview
- Windows
- Copy Editing
- Gis
- Zoning
- Copywriting
- Arcinfo
- Maptitude
- Arcsde
- Spatial Analysis
- System Administration
- Editing
- Customer Service
- Arcgis
- Microsoft Word
- Management
- Windows 7
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