Miles Flett
- Role
- Senior Customer Success Manager - Charitable Giving at Subsplash
- Location
- Beaverton, OR, US
- LinkedIn followers
- 500 followers
About Miles Flett
Creating an impact is the focus of my professional career. Currently I work to help…
Experience
Senior Customer Success Manager - Charitable Giving
Mar 2022 — Present
After winning 2 months on the sales side and assisting in building out the consulting process on the Giving side, I was promoted to Senior Customer Success Manager, overseeing the Giving (Financial Payment Processor) product. My role is tasked with ensuring our clients maximize Subsplash Giving\'s effectiveness, measured by expected monthly Giving volume. This is accomplished by training them on best practices, and strategizing around their unique financial goals with the tools at our disposal. I design and oversee capital campaigns that help church\'s and non-profit organizations increase charitable donations by 7-30%. Was awarded the \"Animal of the Week\" award for cross department collaboration resulting in a high level of client satisfaction across my portfolio.
Skills
- Leadership
- Music
- Problem Solving
- Microsoft Word
- Communication
- Html Scripting
- Sales
- Customer Service
- Economics
- Writing
- Time Management
- Music Theory
- Teamwork
- Tenor Saxophone
- Management
- Microsoft Excel
- Investments
- Strategic Planning
- Data Analysis
- Critical Thinking
- Analytical Skills
- Social Media
- Public Speaking
- Microsoft Powerpoint
- Nonprofit Organizations
- Editing
- Research
- Microsoft Office
- Financial Analysis
- Finance
- Cascading Style Sheets (Css)
- Sql
- Tableau
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