Miles Blaine
9x Salesforce Certified | Salesforce COE at Delta Air Lines | Marketing Cloud Architect | Agile Evangelist | AI Adoption & Integration | Avid Home Cook | 3x Dad
- Role
- Sr Business Process Architect Marketing Cloud Architect & Strategy Lead at Delta Air Lines
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Miles Blaine
Salesforce Consultant specializing in Salesforce Marketing Cloud, with expertise in Agile delivery, AI-driven efficiency, and industry experience spanning Travel & Hospitality, HLS, Non-Profits, Higher Education, and the Public Sector.
Experience
Sr Business Process Architect Marketing Cloud Architect & Strategy Lead
Apr 2025 — Present · Atlanta, GA, US
I lead enterprise Marketing Cloud strategy within Delta’s Salesforce Center of Excellence. I provide architecture and solution design that empower teams across the business to scale communication efforts effectively. I drive governance and compliance initiatives to reduce risk, streamline operations, and keep the focus on business impact. I collaborate with data teams, technology leaders, and third-party partners to deliver intelligent, data-driven communication solutions that drive measurable value.
Education
Brigham Young University - Idaho
Bachelor's degree, Public Relations, Advertising, and Applied Communication
2012 — 2015
Skills
- Event Management
- Internet Banking
- Brand Development
- Marketing
- Copy Editing
- Design Thinking
- Microsoft Office
- Sales
- SEO
- Css
- Marketing Strategy
- Research
- Event Planning
- Adobe Photoshop
- Organizational Effectiveness
- Qualitative Research
- Press Releases
- Baking
- Microsoft Word
- Team Leadership
- Adobe Creative Suite
- Customer Service
- Advertising
- Spanish
- Exacttarget
- Teamwork
- Teaching
- Time Management
- Salesforce Email Marketing
- Html
- Human-Centered Design
- Indesign
- Social Networking
- Social Media
- Social Media Marketing
- Credit Unions
- Editing
- Google Analytics
- Photoshop
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