Miles Reardon
Manager, Advanced Analytics at North Highland
- Role
- Manager Advance Analytics at North Highland
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Miles Reardon
Miles is a Business Architect with North Highland Company. He has several years of experience in analytics and automation solutions for Public Sector, Retail, Hospitality, Manufacturing, and Financial Services clients. Specific areas of expertise include Data Strategy, Data Engineering, Automation, Business Analytics, Business Intelligence, and Software Development.
Experience
Manager Advance Analytics
Oct 2025 — Present · Boston, MA, US
Analyzed multi-market retail traffic & sales data in PySpark/Databricks to identify store locations most impacted by weather patterns and recommend investments in drive-thru infrastructure—improving customer experience and sales resilience- Built a Tableau competitive analysis dashboard to enable Operations team to use data-informed insights to determine the optimal locations to send their consultants by evaluating hotel performance against their direct comp set- Deployed an open-source Aspect-Based Sentiment Analysis model and a Classification model to identify key information within customer reviews, scale their sentiment by aspect, and group aspects into set categories to ease analysis- Built an ELT pipeline to load customer reviews from several sites, clean/transform the data, and integrate into a single data source- Forecasted 400+ settlement account balances with an ensemble model, saving millions in overdraft fees annually- Partnered with Treasury to define risk KPIs and launch Power BI dashboards, enabling analysts to preempt overdraft events- Managed a team of developers working across multiple workstreams to review and improve data pipeline performance- Evaluated an Analytics department\'s impact on operations and constructed data strategy recommendations based on findings- Led analytics capability development across the North Highland Tech and Data practice- Mentored Analysts and Consultants in advanced analytics methods and standardized pipeline practices, strengthening the firm’s data & insights capability across projects.
Education
Georgia Institute of Technology
Bachelor’s Degree, Information Technology Management
2013 — 2017
Skills
- Project Management
- Microsoft Excel
- Microsoft Office
- Auto Detailing
- Data Analysis
- Leadership
- Spanish-Speaking
- Data Marts
- Vba
- Tableau
- Ms Excel Pivot Tables
- Databases
- Sports Coaching
- Krav Maga
- Critical Thinking
- Coaching
- Powerpoint
- Higher Education
- Event Planning
- Sports Management
- Sql
- Javascript
- Spanish
- Python
- Agile Methodologies
- R
- Microsoft Access
- Software Development
- Requirements Gathering
- Microsoft Word
- Customer Service
- Social Media
- Research
- Public Speaking
- Microsoft Powerpoint
- Java Enterprise Edition
- Java Web Services
- Web Services Api
- Xml
- Html5
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