Miles Jefferson

Experience

1. Area Manager

   Amazon

   Jan 2026 — Present

   Manage 80-100 associates per shift, leading daily pre and post-shift meetings to set the tone, recognize achievement and discuss employee concerns-Host performance check-ins, and over see an entire department, supporting both employee and operational needs-Employ an inclusive management style focused on personal development, conflict resolution, and growth; creating an environment where people feel supported and motivated to succeed-Work closely with HR to navigate employee matters, including workplace grievances, employee coaching, attendance challenges-Support hiring and onboarding efforts by interviewing candidates and helping new hires acclimate to their roles and team culture quickly-Coach associates through real-time feedback and development conversations, prioritizing long-term growth rather than short-term metrics-Lead engagement events that celebrate associate contributions and strengthen morale.

Education

• UC San Diego

  Bachelor's degree , Communication and Media Studies

• Santa Monica College

  Associate's degree, Social and Behavioral science

  2022