Milena Soares-Theobald

Lifestyle Manager @Greystar

Lehi, UT, US

Develop and execute social media content, marketing campaigns, and outreach materials, including newsletters, flyers, and welcome home packets.• Plan, coordinate, and manage community events and programs to enhance resident engagement and satisfaction.• Manage the community’s annual events calendar and associated budgets, ensuring alignment with brand goals.• Partner with local businesses and vendors to create unique resident experiences and strengthen community connections.• Support the leasing office by conducting tours, assisting residents and prospects with respect and professionalism, and learning key property management systems such as Yardi, Funnel, and RentCafe.• Oversee resident communications through newsletters, portal updates, and social media channels.• Support move-in and renewal experiences, ensuring residents feel welcomed and valued.• Supervise concierge, resident services, and front desk teams, providing guidance and professional development.

Universidade Federal de Pernambuco

Bachelor's degree

Louisiana State University

Certificate

Ensign College

Associate's degree