Milena Galan
Quality Assurance Analyst @Cityview
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WORK HISTORY
Quality Assurance Analyst @Cityview
Victoria, BC, CA
EDUCATION
Hitek Computer School
Certificate in Software Quality Assurance
SKILLS
ABOUT MILENA GALAN
Seasoned Software Quality Assurance Professional, bringing over six years of experience in waterfall and agile software development lifecycles. Specialized in leading and coordinating User Acceptance Testing (UAT) activities and offering robust quality assurance and test management services in large-scale, multifaceted enterprise IT environments. Proficient in engaging clients and stakeholders, meticulously planning and executing tests, and comprehensively documenting testing results. Possesses an in-depth understanding of the Software Testing Life Cycle (STLC). Holds a B.Sc. in Computer Science and a Certificate in Software Quality Assurance, signifying a strong foundation in both theory and practice. Known for excellent troubleshooting and communication skills, contributing to the delivery of high-quality software solutions. SOFTWARE TESTING SKILLS - Automation Tools: iTest, Ranorex, Cypress, HP QTP/UFT, Selenium Webdriver with Python - Defect Tracking Tools: Jira, OnTime, Elementool, Bugzilla - Test Management Tools: HP QualityCenter, TestLink, Elementool - Databases: PostgreSQL, MS SQL, MS Access, MySQL - Operating Systems: MS Windows, macOS, Linux/UNIX - Version Control Systems: SVN, Git - Tools and Utilities: Wireshark, Joomla, VMWare, VirtualBox - Languages: Python, SQL, HTML, TCL
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