Milena Misic
Mela Sales Operations Manager - Sensitive Business @Ericsson
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WORK HISTORY
Mela Sales Operations Manager - Sensitive Business @Ericsson
Stockholm, SE
MELA Subject Matter Expert in Sensitive Business and the key interface on Sensitive Business matter with Corporate.• Drive and Build Sensitive Business Competence on Sales teams• Spread best practices and knowledge about Sensitive Business structure and supporting documents internally and globally.• Support the Compliance areas on identification, modeling and actions for mitigation and / or elimination of Sales risks.• Mapping and evaluation of the Strategic Risks of greater exposure to the Company.• Follow up and report Sensitive Business Adherence KPIs.• Interface with Compliance and Legal areas seeking for improvements and collaboration.• Develop and maintain the Sensitive Business Tools and Methods.• Continuous study of the internal and external telecommunications context of the company, including Solution portfolio.
EDUCATION
University of Hamburg
Master in Peace and Security Studies, Civil and Political Rights
University of Bergen (UiB)
Bachelor's degree, European Court of Human Rights
Faculty of Law, University of Nis, Serbia
Master's degree, International Law and Legal Studies
SKILLS
ABOUT MILENA MISIC
Customer oriented business operations professional, with broad experience across Commercial Management and Project Management aquired from working for over 20 years in the IT industry for large multinational companies and NGOs, and with large and complex global customer organizations.
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