Milena Jasionek

About Milena Jasionek

As a Program Manager at Staples, I am responsible for managing and optimizing the loyalty and membership programs for Staples.com and in-store customers. With over 4.5 years of experience in this role, I have developed and executed strategies to test and track customer retention improvement for ~17 million members, driving growth for ~$4 billion in sales.I have a strong background in marketing, strategy, project management, and sales, with a Bachelor\'s degree in Fashion Marketing and Management from Berkeley College. I have successfully managed the relaunch of the Macy\'s Loyalty Program, collaborating with cross-functional teams and stakeholders to ensure accurate and timely execution of campaigns and events. I am also certified in Professional Selling Skills by Miller Heiman Group, and proficient in social networking, rewards programs, and social media marketing. My mission is to create value for customers and businesses through loyalty and membership programs that enhance engagement, retention, and renewal.

Experience

1. Project Manager, Loyalty Operations

   Staples

   Jan 2024 — Present

Education

• Berkeley College

  Bachelor's degree, Fashion Marketing and Management

  2010 — 2013

Skills

• Event Planning
• Microsoft Office
• Sales
• Fashion
• Facebook
• Fashion Shows
• Social Media Marketing
• Powerpoint
• Microsoft Excel
• Marketing
• Administrative Assistants
• Social Media
• Social Networking
• Management
• Microsoft Word
• Customer Service