Shawn Milburn
General Manager at Marriott San Ramon
- Role
- General Manager at HEI Hotels & Resorts
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Shawn Milburn
Dynamic hospitality executive with over 20 years of leadership experience across independent resorts and top-tier hotel brands including Marriott, Hilton, and Le Meridien. Known for driving operational excellence, elevating guest experience, and building empowered, high-performing teams. I bring a creative, entrepreneurial mindset to each property I lead—whether launching new F&B concepts, leading multi-million-dollar renovations, or improving revenue and GOP year over year. Passionate about people, place, and delivering exceptional, personalized service.
Experience
General Manager
Dec 2023 — Present
Education
Bard College
International Public Health/International Health
1991 — 1995
Skills
- Revenue
- Tourism
- Pre-Opening Experience
- Hotel Booking
- Guest Recovery
- Pre-Opening
- Lodging
- Spa
- Hospitality
- Property Management Systems
- Onq
- Guest Service Management
- Food Safety
- Restaurants
- Hospitality Industry
- Customer Satisfaction
- Restaurant Management
- Convention Services
- Concierge Services
- Opening Hotels
- Hotel Management
- Food & Beverage
- Customer Service
- Revenue Forecasting
- Rooms Division Management
- Food
- Sanitation
- Catering
- Revenue Analysis
- Opera
- Meeting Planning
- Micros
- Cuisine
- Resorts
- Hotels
- Chef
- Hospitality Management
- Front Office
- Management
- Rooms Division
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