Mila S.

Head of Customer Experience @Rails

Toronto, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2025 — Present

Head of Customer Experience @Rails

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Toronto, ON, CA

EDUCATION

2002 — 2004

Western Sydney University

Bachelor of Arts (Communication), Communication, General

ABOUT MILA S.

For the last 15+ years, I’ve helped CX and Operations teams in Retail and Fintech go from “pretty good” to genuinely effective by scaling teams, simplifying messy processes, and bringing AI and data-driven solutions into the day-to-day. I solve complex problems, build high-performing teams, and make sure customers feel taken care of. Let’s connect.

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Mila S. — Head of Customer Experience at Rails in Toronto, ON, CA | Unifers