Milan K P.
Senior Business Systems Analyst | Certified Project Manager ➤ Driving full-scale project success, integrating the use of KPIs, data analytics, and business insights
- Role
- Senior Business Systemsanalyst at Fiserv
- Location
- Edison, NJ, US
- LinkedIn followers
- 500 followers
About Milan K P.
Hello LinkedIn! I am a business analyst with progressive experience supporting technical projects, business applications development, testing, and evaluating outcomes within the FinTech sector. My contributions over the past 3 years have been devoted to implementing innovative data solutions. I advise stakeholders on ways to mitigate potential delays, adjust project milestones, and reallocate resources for critical tasks by way of deep analyses. This approach has consistently resulted in high-value project success and enhanced business performance.Notably, I am competent at using custom tools, COBOL, and SQL for accurate data integration, as well as Python, Splunk, AWS, and C++, to name a few. I’ve been successful in reducing onboarding time by 40% and increasing customer acquisition by 15%, earning recognition for versatility in managing multidisciplinary technical functions and excelling in strategy development and execution using Agile and Scrum methodologies. As I am truly passionate about all things technology, I\'m working towards a Master\'s Degree in Information Technology and currently hold industry-specific certifications like CompTIA Security+, Scrum Master, Salesforce Administrator, and PMP. I welcome all connections and look forward to networking with other project management professionals!
Experience
Senior Business Systemsanalyst
Aug 2024 — Present · Berkeley Heights, NJ, US
I have earned a promotion to lead 5 projects annually following achievements in servicing 15+ Mid-Market banks, credit unions, and financial institution clients. Meet conversion milestones and maintain quality through effective inspections, online testing, and IBM JCL, TSO/TPX, and ETL. Conduct technical data mapping and analysis using custom tools, COBOL, and SQL for accurate data integration. Engage stakeholders through consistent communication and transparency to align project progress and challenges with overall goals, including monthly touchpoints and ad-hoc requests. Manage project timelines workflows, analytics, and reporting functions utilizing Clarity, MS Project, and SharePoint. Recommend strategies to stakeholders to mitigate potential delays, adjust milestones, and reallocate resources for critical tasks, ultimately increasing stakeholder satisfaction. Modernize and enhance clients\' transaction processing capabilities through integration of mainframe and Optis systems, reducing fraud and improving processing speed.
Education
Hudson County Community College
Associate of Science - AS
New Jersey Institute of Technology
Master of Science - MS
New Jersey Institute of Technology
B.S. in Information Technology
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