Milan Patel

Sr. HR Technology Analyst, Customer Satisfaction

Role
Sr HR Technology Analyst at AutoZone
Location
Memphis, TN, US
LinkedIn followers
500 followers
Human ResourcesView LinkedIn profile

About Milan Patel

Senior HR Technology Analyst with 10+ years of experience driving process improvement…

Experience

  1. Sr HR Technology Analyst

    AutoZone

    Feb 2024 — Present · Memphis, TN, US

    As a Sr. HRIS Technology Analyst, I offer specialized expertise and leadership in the HRIS field, focusing on enhancing business performance through technical guidance and innovative problem-solving. I bridge the gap between HR business partners and IT, applying industry best practices to develop effective solutions. My role involves leading HR functional areas in requirement gathering, ensuring data integrity, testing system changes, and analyzing data flows to identify and implement process improvements.Key Responsibilities- Process Improvement: Collaborate with HR management and vendors to drive process enhancements with minimal supervision- HR Processes Knowledge: Maintain deep understanding of Human Resource, Compensation, Benefits, Talent Acquisition, and Payroll processes- Issue Resolution: Lead the testing and troubleshooting of functional issues in coordination with IT, implementing changes for successful resolution- Expert Consultation: Serve as a subject matter expert for global HR systems, data, and processes, offering insights beyond required scope- Support Supervision: Oversee production support, research, and problem resolution- System Testing: Lead system testing for updates, ensuring rigorous evaluation and implementation- Confidentiality: Uphold absolute confidentiality and safeguard sensitive data- Continuous Learning: Enhance job knowledge through education, professional publications, and involvement in professional organizations- Change Management: Deliver change management tools to support HR program development and organizational transformation- Process Analysis: Analyze current processes, recommend, and implement new processes as appropriate- Competitive Analysis: Evaluate competitor data and industry trends to maintain a competitive posture.

Education

  • The University of Memphis

    Bachelor of Business Administration (B.B.A.)

    2014 — 2016

  • Southwest Tennessee Community College

    A.A.S., Business and Commerce

    2012 — 2014

Skills

  • Human Resources Information Systems (Hris)
  • Time Management
  • Hospitality
  • Strategic Planning
  • Employee Relations
  • Teamwork
  • Microsoft Office
  • Compensation & Benefits
  • Training
  • Management
  • Training & Development
  • Microsoft Excel
  • Human Resources
  • Microsoft Powerpoint
  • Leadership
  • Recruiting
  • Microsoft Word
  • Customer Service

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Milan Patel — Sr HR Technology Analyst at AutoZone in Memphis, TN, US | Unifers