Milan Kumar
Business Solutions Architect @Coforge
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WORK HISTORY
Business Solutions Architect @Coforge
EDUCATION
Sathyabama Institute of Science & Technology, Chennai
Bachelor of Engineering (BE), Electrical, Electronics and Communications Engineering
ABOUT MILAN KUMAR
I have 12 years of Strong IT experience in the field oftechnology-enable Business Analyst/Consulting Space CreatingPrototyping, Design Thinking, User Experience, and 4+ Years ofExperience as Pega LBA. Good Domain knowledge in Mortgage and Banking Sector. Worked as BPM strategist, process architect, requirementsowner and lead business analyst. Facilitated and led process discovery sessions to elicit and modelfuture-state processes, actors, use cases, Workflow, User Diagram,et al in the Pega DCO Application Profile. Conducted workshops with business stakeholders to elicit keychallenges/issues with current process, the KPIs, and how thechallenges impact the KPIs. Facilitated discussions with Subject Matter Experts (SMEs) and processanalysts, across different process areas, to lay foundation of target global processes. Led discussions with process SMEs from all module-based divisions, to harmonize and standardize multiple process flavors in various module, into a Global Standard Process Model. Conducted workshops with business and IT stakeholders to acculturate them to the PegaSystems SmartBPM methodology of iterative development. Acquired valuable experience in Agile Scrum Methodology. Managed QA activities of Reviewing System Test Case and Regression Test Case. Managed the UAT testing and Overall Function Testing in Pega Application Overall Process Solution and Innovation Functional Lead in BPM (FS) Domain. Strong experience operating in pre-sales environment, shaping and scoping large and complex implementation project. Strong ability to coach, lead and manage teams through influence while also functioning as an individual contributor/team member.
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