Milagro Ayala

About Milagro Ayala

I’m a strategic and resourceful Communications Specialist with a passion for creating meaningful connections—whether that’s through impactful messaging, social media engagement, or flawless event execution. Over the years, I’ve supported executive leaders, elevated brand voices, and kept projects moving seamlessly across fast-paced environments like healthcare, tech, and corporate events. With a proven background in managing high-volume calendars, coordinating contractors, and crafting clear, engaging communications, I thrive at the intersection of organization and creativity. From real-time social listening in Sprinklr to building internal SharePoint hubs and managing vendor partnerships, I bring a solutions-focused mindset to every challenge. Above all, I believe strong communication builds trust—and trust drives results. I’m always eager to connect with others who value collaboration, authenticity, and a good plan executed well.

Experience

1. Communications Specialist

   Providence

   Jan 2022 — Present

   As a Communications Specialist, I managed executive calendars, contractors, and project timelines to support key campaigns. I contributed to social listening and response using Sprinklr, maintained internal tools, and ensured communications aligned with brand standards- Managed high-volume executive calendars to ensure alignment with communications campaigns and leadership availability- Oversaw internal SharePoint content, enhancing team access to strategic updates and tools- Executed real-time social listening and public engagement via Sprinklr, boosting brand responsiveness- Supported budget planning and tracking for communications efforts- Developed and edited internal messaging materials including presentations, spreadsheets, and policy documents- Ensured quality assurance of outgoing communications for clarity, tone, and brand alignment- Coordinated project timelines, meetings, and deliverables to keep campaigns on track- Researched strategic partner opportunities aligned with brand values.

Education

• Lake Washington Institute of Technology

  Multimedia Design and Production, Cinematography and Film/Video Production

Skills

• Team Leadership
• Business Development
• Email Marketing
• Training
• Customer Service
• Social Media Marketing
• Management
• Event Management
• Social Media
• Marketing
• Time Management
• New Business Development
• Budgets
• Leadership
• Customer Satisfaction
• Strategy