Milagros A Bussi

Customer Experience Expert @Cisco

Manage the day-to-day operational support of the Customer Experience.• Market and strategize event planning with account managers and partners to create tailored agenda specifically for individual customer visit.• Collaborate with subject matter experts to identify customer needs and align presentation accordingly.• Create a mock onsite experience by utilizing our virtual team and video end points, which increases customer participation by showcasing the technology at the same time as reducing costs (e.g, travel, hotel and transportation) to both customer and team.