Mila Druzhinina

Senior Strategic Customer Success Manager

Role
Senior Customer Success Manager, Strategic Segment at Black Duck
Location
Walnut Creek, CA, US
LinkedIn followers
500 followers

About Mila Druzhinina

Experienced proactive manager, champion in global corporate environment.Excellent project management, communication and problem-solving skills. Quick thinker, attentive and efficient leader. Dependable and resourceful liaison to internal teams. Loyal, engaged advocate and contributor to company’s best practices. Proven record of customers’ retention and business growth due to superb value of service and highest rates of customer satisfaction.Specialties: Enterprise Software, Software as a Service (SaaS), LMS, Recruiting Management, Performance Management, product training, business impact analysis, cross-culture communications, developing markets,Russian, Italian

Experience

  1. Senior Customer Success Manager, Strategic Segment

    Black Duck

    Oct 2024 — Present · Burlington, MA, US

    Synopsys SIG is now Black Duck Software, Inc

Education

  • Belarusian State University of Informatics and Radioelectronics

    MS, Computer Science

Skills

  • Account Management
  • Go-to-Market Strategy
  • Leadership
  • Enterprise Software
  • Sales Management
  • Salesforce.com
  • Sales Enablement
  • Product Management
  • Sales Operations
  • Customer Retention
  • International Sales
  • Customer Satisfaction
  • Training
  • Russian
  • Saas
  • Italian
  • Emerging Markets
  • Strategy
  • Business Development
  • Customer Success
  • Partner Management
  • Solution Selling
  • Cloud Computing
  • Sales Process
  • Direct Sales
  • Management
  • E-Learning
  • Business Impact Analysis
  • Lead Generation
  • Recruiting
  • Project Management
  • Strategic Partnerships
  • Selling
  • Product Training
  • Performance Management
  • Team Management
  • Business Alliances

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