Milad Alzeerah
- Role
- Implementation Project Manager at Upstart
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Milad Alzeerah
I’ve got a bag full of enthusiasm and a track record of getting things done. Why…
Experience
Implementation Project Manager
May 2022 — Present
Partner with Sales and Customer Success on new client software launches using Upstart’s AI lending solution, ensuring a clear understanding of the KPIs, milestones, timelines, and requirements - Facilitate end-user training (revamped by me)- Reduced new hire onboarding by creating and maintaining internal documentation via Guru - Keep key internal and external stakeholders informed of statuses and changes, and escalate issues or misalignments throughout the business as necessary - Participate and lead cross-departmental excursions to improve processes - Tools I use: Salesforce, Fortellis API, Jira, Confluence Guru, G Suite, Cox Automotive product suite
Education
University of North Texas
Bachelor’s Degree, Pre-Law Studies w/ a minor in Economics
2008
Skills
- Insurance Adjusting
- Small Business
- Medical Coding
- Teacher Training
- Social Media Marketing
- Event Photography
- Negotiation
- Call Centers
- Pip
- Teaching English as a Second Language
- Microsoft Office Sharepoint Server
- Customer Experience
- Training
- Direct Sales
- Customer Acquisition
- Escalation Resolution
- Project Management
- Salesforce.com
- Customer Satisfaction
- Wedding Photography
- Leadership
- Photography
- Automotive Repair
- Vmware
- Social Media
- Retail Sales
- Microsoft Office
- Advertising
- Sales Process
- Property Damage
- Claims Management
- Call Center
- Os X
- Retail
- Mac
- Business Process Improvement
- Sales
- Sales Operations
- Insurance
- Apple Macintosh
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