Mila O.

About Mila O.

I am a results-driven luxury retail executive with 21+ years of leadership experience driving sales growth, developing high-performing teams, and delivering exceptional client experiences across high jewelry, beauty, fashion accessories, handbags, and luxury home brands.Throughout my career, I have led teams at Saks Fifth Avenue, Bloomingdale’s, and David Yurman, achieving 20–40% annual sales growth, successfully opening flagship stores, and developing strategic partnerships to elevate the client experience.I am passionate about building high-performing, motivated teams and creating personalized luxury experiences that drive loyalty, engagement, and measurable business results.Known for my collaborative leadership style and entrepreneurial mindset, I thrive in fast-paced luxury environments where client experience and operational excellence are central to success.I am always open to connecting with luxury retail leaders and recruiters to explore opportunities where I can bring my expertise in sales growth, team leadership, and client engagement.Keywords to include naturally:Luxury Retail, High Jewelry, Beauty, Accessories, Handbags, Clienteling, VIP Service, Multi-Unit Management, Team Leadership, Business Development, Sales Growth, Flagship Store Launch

Experience

1. Business Development Beauty Manager

   Saks Fifth Avenue

   Mar 2025 — Present

   Led business development initiatives in the Beauty sector, focusing on revenue growth and luxury client engagement. • Coached and mentored teams to deliver exceptional service and meet commercial objectives. • Partnered with renowned brands for high-impact events and collaborations, enhancing the overall client experience.

Education

• The University of Law ,Bulgaria

  Master's degree, Banking, Corporate, Finance, and Securities Law

  2001 — 2006