Mila Enriquez-Dijohn
Data Operations Lead @Qualified Health
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WORK HISTORY
Data Operations Lead @Qualified Health
EDUCATION
Northern Illinois University
Bachelor of Science (BS), Operations Management and Information Systems
SKILLS
ABOUT MILA ENRIQUEZ-DIJOHN
As a Data Operations Lead at Qualified Health and former Director of Solutions Delivery at Unite Us, I bring over 16 years of experience in operations management and information systems to every challenge I take on. My career has been defined by a passion for using technology to improve lives and create meaningful impact in the healthcare space.In my current role, I lead data operations with a focus on project management, documentation excellence, and serving as the first line of contact for customers. I believe that strong data practices start with clear communication — whether that\'s establishing escalation pathways to stay ahead of issues, building robust internal and customer-facing documentation, or leading discovery conversations that set engagements up for success from day one.Throughout my career in healthcare, I\'ve leveraged expertise in business analysis, health insurance, and data engineering to drive operational excellence and customer satisfaction. I\'m committed to continuing to grow as a leader who bridges the technical and human sides of data — because behind every dataset is a person who deserves quality care and reliable service.
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