Mik Ratzlaff

About Mik Ratzlaff

You\'re changing the world. I\'m here to help.What energizes me is seeing the impact we have in peoples\' lives every day: improving beneficiary outcomes, connecting donors and constituents, and inspiring those around me dedicated to improving our world. At Microsoft, we\'re invested in helping nonprofits engage donors, volunteers, & beneficiaries, empower employees, optimize operations to achieve your mission, and innovate your organization for greater impact.Here\'s how I can help: • Industry insights to strategize your digital transformation to the cloud • Up-to-date info on our latest offers and software donations • Access to resources around our most transformative cloud solutions, including Microsoft 365, Dynamics 365, Power Platform, and a multitude of Azure workloads from BCDR and desktop virtualization to development and a modern data estate • Invitations to product demonstrations and webinars on cybersecurity, privacy, and cloud migration, all led by Microsoft technical specialists • Guidance in choosing the best purchasing option for your organization, including the Enterprise Agreement (EA) and Cloud Solution Provider (CSP) agreements designed for nonprofits If you\'d like to learn how my team and I can help your organization achieve more, schedule a time to meet using the Book an Appointment link below or send an InMail and I\'ll respond shortly.

Experience

1. Account Executive - Microsoft Elevate, Ny Metro & Northeast

   Microsoft

   Apr 2018 — Present · Fargo, ND, US

   Advised nonprofit customers in the Northeast US on cloud solutions, offers, and licensing programs in relation to organizational objectives, developing new and strengthening existing client relationships – Orchestrated a team of technical and solution specialists to meet client technology objectives and advise on change management in cloud adoption – Facilitated customer stories to evangelize the most impactful digital transformation scenarios – Consistently attained quarterly cloud quota and growth rate targets and maintained pipeline hygiene for operational excellence – Coordinated with senior leadership on marketing content and channel partner orchestration tools – Conducted tools & process webinars for team of global sellers to optimize customer impact and increase efficiency

Education

• North Dakota State University

  BS, Psychology, Neuroscience, Music

  2008 — 2012

Skills

• Business Relationship Management
• Account Management
• Solution Selling
• Sql Azure
• Strategic Partnerships
• Sales Operations
• Lead Generation
• Customer Service
• Revenue Forecasting
• Customer Satisfaction
• Training
• Direct Sales
• Regulatory Compliance
• Software as a Service (Saas)
• Microsoft Office
• Sales
• Pipeline Management
• Cloud Computing
• Software Project Management
• Crm
• Microsoft Crm
• Enterprise Software
• Team Building
• Management
• Saas
• Powerpoint
• Microsoft Excel
• Customer Relationship Management (Crm)
• Cloud Computing Iaas
• Volume Licensing
• Leadership
• Business Intelligence
• Marketing Communications
• Process Improvement
• Marketing
• Microsoft Word
• Team Leadership
• Windows Azure
• Sales Process Development