Miki Viray

Design Operations & Program Management | Certified Scrum Product Owner® (CSPO)

Role
Design Operations Manager at Kaiser Permanente
Location
San Francisco, CA, US
LinkedIn followers
500 followers

About Miki Viray

20+ years of project and program management in a variety of creative…

Experience

  1. Design Operations Manager

    Kaiser Permanente

    Dec 2024 — Present · San Francisco, CA, US

    Lead design operations for the Design Systems team, optimizing workflows and enhancing collaboration. • Manage workloads and timelines, ensuring timely delivery of key design initiatives. • Orchestrate UX discovery and delivery activities, resulting in improved design efficiency and quality. • Contribute to Kaiser Permanente\'s mission of delivering high-quality healthcare through innovative design solutions.

Education

  • California College of the Arts

    Graphic Design

    1997 — 2001

  • University of Hawaii at Manoa

    Bachelor of Arts - BA, English Literature

    1990 — 1994

Skills

  • Project Management
  • Strategy
  • User Interface Design
  • Information Architecture
  • User Experience
  • Creative Ideation
  • Product Design
  • Product Development
  • Customer Journey Mapping
  • User Research
  • Copywriting
  • Agile & Waterfall Methodologies
  • Operational Planning
  • Graphic Design
  • Creative Direction
  • Marketing
  • Marketing Communications
  • SEO

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Miki Viray — Design Operations Manager at Kaiser Permanente in San Francisco, CA, US | Unifers