Miki Nguyen
Senior Director, Productivity & Analytics National Cost Structure Improvement @Kaiser Permanente
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WORK HISTORY
Senior Director, Productivity & Analytics National Cost Structure Improvement @Kaiser Permanente
Pasadena, CA, US
Oversee enterprise labor productivity and executive strategy for cost structure improvement, Medicare revenue, and various Care Delivery functions at Kaiser Permanente.• Lead initiatives to optimize hospital and ambulatory operations, driving efficiency and cost savings.• Implement data analytics tools to identify areas for improvement and streamline processes.• Collaborate with cross-functional teams to drive organizational growth and enhance patient care outcomes.
EDUCATION
Stanford University
Bachelor's Degree
University of Southern California
Master's Degree
George Washington & ESI International
Master's Certificate of Project Management
SKILLS
ABOUT MIKI NGUYEN
As Senior Director of Productivity & Analytics at Kaiser Permanente (and certified Lean Six Sigma Black Belt), my focus lies in steering the National Cost Structure Improvement and Medicare Analytics team. With a robust background in organizational development and management consulting, I thrive on transforming healthcare through strategic productivity enhancements and advanced analytics.My role encompasses leading cross-functional initiatives, optimizing processes, driving large scale ventures / mergers & acquisitions, and nurturing a culture of continuous improvement. By capitalizing on my extensive knowledge of managed care systems and integrated care delivery models, I contribute significantly to our mission of delivering high-quality, affordable healthcare. Our team\'s dedication to excellence is evident in the successful execution of complex projects and the positive impact on the organization\'s operational efficiency.
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