Mikin Padalia
Infosys BPM
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WORK HISTORY
@Infosys BPM
EDUCATION
KJ Somaiya College of Engineering, Vidyavihar
Bachelor of Technology - BTech
Hansraj Morarji Public School - India
High School Diploma
ABOUT MIKIN PADALIA
I’m Mikin Padalia, an IT professional with 4.9 years of experience across Infosys, Accenture, and T-Systems, specializing in Change and Release Management, ITSM Governance, and Enterprise DevOps Enablement.Throughout my career, I’ve led end-to-end change and release processes, implemented secure deployment pipelines, and delivered IT transformation initiatives aligned with global compliance frameworks (SOX, SOC). My toolkit includes ServiceNow, SAP Solman, Azure DevOps, JIRA, and Qualys, along with strong exposure to CAB meetings, Go/No-Go reviews, and multi-region release orchestration.Key accomplishments include: Driving 99.99% successful release rate with 150+ changes/month Reducing post-release incidents by 30% with enhanced QA governance Supporting audits with clean compliance tracking & artifact delivery Leading DevOps/ITSM integrations and automation rollouts Contributing to $50K+ in annual cost savings via process optimizationCertified in Scrum, ITIL 4, and Azure Fundamentals, I’m now seeking to bring this delivery and governance expertise to a Big 4 consulting role focused on IT service transformation, tech risk, or digital advisory.
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