Mikhail Sekerin
Ux Designer @idealo internet GmbH
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WORK HISTORY
Ux Designer @idealo internet GmbH
Berlin, DE
Idealo is a leading European price comparison platform with over 20 million MAU.Results- Led the collection and analysis of customer requirements through user interviews and surveys to inform product development- Defined and prioritized the development of a \"Change Email Address\" feature for customer accounts, reducing Customer Care tickets by over 1,500 monthly and ensuring compliance with Art. 16 DSGVO- Collaborated with cross-functional teams to enhance and maintain the Design System, enabling faster and more consistent feature delivery across B2B and B2C products- Designed and launched \"Partner Badges\" and a configurator to improve partner trustworthiness and boost Idealo\'s SEO ranking- Streamlined workflows for Account Managers and Moderators, identifying pain points and implementing solutions to enhance productivity- Directed and executed comprehensive market research to identify opportunities and support strategic decision-making.
EDUCATION
Berliner Hochschule für Technik (BHT)
Master of Science - MS
Yaroslavl State Technical University (YSTU)
Bachelor's degree
Technische Hochschule Wildau
Bachelor of Science - BS
ABOUT MIKHAIL SEKERIN
6+ years experience of customer-centered product development including more then 4 years…
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