Michael Zambrano

Director of Account Management, Paradigm

Role
Director of Account Management, Case Management Services at Paradigm
Location
Albuquerque, NM, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Michael Zambrano

Michael is a Director of Account Management for Paradigm\'s Case Management Sales team. He was previously a communications specialist with a focus on public relations, internal/external communications, website/newsletter management, community involvement, branding, and event planning. He\'s been involved with a host of different non-profit groups and associations and offers his services whenever possible.MIchael also has over 20 years of experience in the workers\' compensation industry, as a senior level claims adjuster, marketing/communications representative, IME/Peer Review practice manager, orthopedic referrals and authorizations department manager, Director of Technical Sales for Complex Pain, Program Director for Complex Pain/Physician Advisory Services, and National Account Manager. He has a wealth of knowledge and management experience in the workers\' compensation arena. Originally born and raised in Denver, Colorado, Michael has called New Mexico home for the last 30+ years. He enjoys camping in the mountains with friends and family, golfing, attending sporting events, traveling, sampling craft beers, cooking, listening to vintage surf music instrumentals, and occasionally impersonating Elvis Presley for family, friends, and small parties and gatherings.Specialties: Workers\' compensation, team management and motivation, sales and marketing, relationship building, Internal/External communications, public relations, branding and identity, medical practice management, report writing, community/philanthropic involvement, event planning, graphic design, audio/visual creation and editing, newsletter creation

Experience

  1. Director of Account Management, Case Management Services

    Paradigm

    Feb 2019 — Present · Albuquerque, NM, US

    Paradigm is an accountable care management organization focused on improving the lives of people with complex and catastrophic injuries and diagnoses. We have been a pioneer in value-based care since 1991, offering deep clinical expertise, high-value specialty networks, behavioral health support, payment integrity solutions, and robust data analytics to generate the very best outcomes for patients, payers, and providers. Paradigm is headquartered in Walnut Creek, California, with offices across the U.S. For more information, please visit

Education

  • The University of New Mexico

    Bachelor of Arts, Communications and Journalism

    1995 — 1998

  • Santa Fe Community College

    Associate of Arts, Liberal Arts

    1991 — 1995

Skills

  • Copywriting
  • Healthcare
  • Spanish
  • Property & Casualty Insurance
  • Customer Service
  • Leadership
  • Strategic Planning
  • Employee Relations
  • Strategic Communications
  • Radio Broadcasting
  • Medicare
  • Insurance
  • Website Management
  • Creative Writing
  • Community Development
  • Workers Compensation
  • Organizational Leadership
  • Public Relations
  • Media Relations
  • Claims Management
  • Nonprofits
  • Management
  • Team Building
  • Photography
  • Newsletter Design
  • Email Marketing
  • Health Insurance
  • Video Production
  • Managed Care
  • Event Planning
  • News Writing
  • Fundraising
  • Commercial Insurance
  • Editing
  • Social Networking
  • Newsletters
  • Publications
  • Graphic Design
  • Claim
  • Golf

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Michael Zambrano — Director of Account Management, Case Management Services at Paradigm in Albuquerque, NM, US | Unifers