Mikey McGuire

About Mikey McGuire

I combine a foundation in business management and communications with expertise in customer service and operations, delivering seamless solutions that enhance customer satisfaction and drive team success. As a Communications and Business Management undergraduate at Boise State University, I am passionate about driving customer satisfaction. With hands-on experience in customer service, logistics coordination, and team collaboration, I thrive in dynamic, fast-paced environments where I can apply my skills to create memorable experiences and streamline operations. My professional journey has developed my ability to anticipate customer needs, resolve challenges, and exceed expectations consistently. Whether I’m enhancing guest experiences as a food server at Top Golf, ensuring smooth transitions as a valet attendant, or contributing to high-quality manufacturing processes in CNC machining, I bring a proactive, solutions-oriented mindset to every task. Core Areas of Expertise Include: Customer Service & Upselling: Delivering personalized service, driving revenue through strategic upselling, and building lasting relationships with clients. Operational Efficiency: Coordinating logistics, streamlining workflows, and managing time effectively to ensure seamless execution of tasks. Problem-Solving & Adaptability: Navigating challenges with critical thinking and flexibility, ensuring successful outcomes even in high-pressure situations. Team Collaboration: Fostering a culture of teamwork, open communication, and shared success to achieve collective goals. With coursework in organizational behavior, business intelligence, and supply chain management, among others. This academic foundation equips me with the knowledge to complement my real-world experience, preparing me to contribute meaningfully to any organization. My ability to blend interpersonal skills with operational expertise sets me apart. Whether it’s enhancing customer experiences, resolving conflicts, or identifying opportunities for improvement, I bring enthusiasm and a customer-focused approach that drives results.

Experience

1. Sales Development Representative

   Paylocity

   May 2025 — Present · Boise, ID, US

   Engaged with prospective clients to assess their HR and payroll needs, fostering relationships that drive business growth. • Introduced innovative solutions that enhanced organizational efficiency, contributing to a streamlined sales process. • Collaborated with cross-functional teams to ensure client satisfaction and successful implementation of services.

Education

• Santa Margarita Catholic High School

  High School Diploma

• Boise State University

  Communication and Media Studies