Mike Brown
Director of Business Development @TELUS Health
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WORK HISTORY
Director of Business Development @TELUS Health
Los Angeles, CA, US
Strategic Business Development:• Develop and execute comprehensive individual business development plans tailored for US Absence & Disability Management (ADM) solutions.• Identify and pursue new business opportunities through targeted lead generation activities.• Support clients with cross-border (Canada) workforce needs when applicable2. Client Engagement and Opportunity Management:• Lead and manage US client opportunities, including responding to Requests for Information (RFI), Requests for Proposals (RFP), delivering compelling finalist presentations and successfully closing contracts.• Cultivate and maintain strategic relationships with key contacts from prospective clients and partners.3. Sales and Revenue Growth:• Drive up-selling and cross-selling initiatives within TELUS Health to maximize revenue potential.• Leverage internal resources effectively to strategically manage and grow customer relationships.4. Client Strategy and Support:• Support the development and execution of client strategies that integrate multiple lines of business, ensuring a cohesive approach to client needs.• Participate actively in national sales campaigns and regional conferences to promote ADM solutions and TELUS Health\'s offerings.
EDUCATION
Phlebotomy Training Specialist (USA)
Phlebotomy Certificate (National)
University of Waterloo
Honours Bachelor of Science, Health Studies
SKILLS
ABOUT MIKE BROWN
Mike, a Business Development Director at TELUS Health US, brings over 20 years of expertise in workplace leaves and disability management across both the United States and Canada. With an Honors Bachelor of Science in Health Studies and a Certified Leave Management Specialist designation from DMEC, Mike offers a unique cross-border perspective on leave management solutions.His diverse career spans major insurance carriers, third-party administrators, consulting firms, and in-house roles for public sector entities. Mike\'s comprehensive skill set covers operations, account management, implementation, quality assurance, data analytics, systems, and business development.Mike\'s blend of academic knowledge, industry experience, and specialized certification positions him as a trusted advisor in workplace leaves and disability management. His expertise in implementing and optimizing these management programs has helped numerous organizations enhance their policies and procedures, making him an invaluable asset for clients seeking comprehensive, cross-border solutions.PERSONAL ATTRIBUTES • Client-Centric: Expert in relationship management, negotiation, and dispute resolution • Strategic Communicator: Skilled in account management, policy development, process design, and complex case handling • Innovative Leader: Crafts creative solutions to drive sales and align with business objectives • Meticulous Organizer: Excels in planning and prioritization to exceed expectations • Driven Professional: Quick learner with 20+ years of diverse experience, thrives in team environments
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